It's an interesting question. Why would a company that has spent a considerable amount of money on their computer system, change their support from the original vendor to a third party "un authorised" company? The reason is simple - Service Levels and Attitude.Many Clear Objective customers made that decision in 2008, and we are glad to welcome them into the fold.
We believe that customer feedback is the ultimate yard stick for our performance. Here is a direct quote from one of our new customers. Andrew Burton is the owner and Director of Shaw's Office National in Lismore. Andrew worked with us to ensure that our BAS reporting system would work perfectly for his site. He's what Andrew had to say..
"I have been using the BAS report supplied by Mushroom Systems for reconciling out BAS for some time now. We have found the report far easier to use than the native one in Clear [Enterprise]. It is simple to set up and requires far less maintenance to keep accurate. It also seems far easier to audit what it is reporting making finding differences in the ledgers far simpler.
Now that we have dealt with the anomalies in our data and with Warwick Prince’s help tidied up our procedures so they report accurately we anticipate that future BAS reports will just be an hour or so of work to have the whole task completed. I also have much more confidence that the number we are reporting is correct and can be fully evidenced to the ATO should they come calling.
I recommend this report as a simple way to ensure you have your BAS done and accurate at all times.
Yours Sincerely
Andrew Burton"
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