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Privacy Policy

Microskin International Pty Ltd is committed to protecting your privacy. In accordance with the privacy law, this policy outlines how we manage privacy protection of your personal information.

What personal information do we collect and why do we need it?........To enable us to fulfil our responsibilities as a company which assists in the correction and concealment of skin related conditions, we need to collect information about your personal contact details and medical history. We use this information to keep in contact with you and understand your medical background and whether there are any associated risks with supplying products and performing services for you. We may also use this information for direct marketing to you.

We will also use this information to send you details of other products and services that may be of interest to you. At any time, if you no longer wish to receive this additional marketing material, let us know, and your details will be removed from the marketing database.

If we do not collect the Personal Information we may not be able to provide you with the services or assistance you have requested.

How do we collect the personal information? .......We collect the information in person, in writing, by telephone, through our website and by other electronic communication channels We collect this information through our staff and through our contracted agents and other service providers.

Wherever practicable, we will ask you for the information directly. However, we may need to contact others such as your bankers and medical practitioners.

Who will see or have access to your personal information? .......Unless we are required to provide your personal information to others by law, by court order or to investigate suspected fraud or other unlawful activity, your information will only be seen or used by persons working in or for Microskin International Pty Ltd and our franchisees or licensees.

Our information systems and files are kept secured from unauthorised access and our staff and contracted agents and service providers have been informed of the importance we place on protecting your privacy and their role in helping us to do so.

What if I want to check what personal information you hold about me is subject to any legal restrictions? We would be happy to advise you what personal information we hold about you if you request this. however if your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide this information.

If you believe there are errors in our records about you, please let us know and we will be happy to investigate and correct any inaccuracies.

Further information, If you would like further information on our privacy policy or if you have any concerns over the protection of the information you have given to us or that we have collected from others, please contact our privacy officer.